Currys Customer Service Complaints
I have written a complaints letter to currys and sent it recorded delivery to their head office, which was signed for.
Currys customer service complaints. Currys is a british electrical retailer operating in the uk and ireland and is owned by dixons retail plc. Failure of fellowes crosscut shredder. Alternatively you can email us at customer.services@currys.ie.
Currys pc world has also removed the option for customers to email in their problems, meaning they have to wait for either a webchat service agent to become available or wait, sometimes for hours. Call them on the phone which conveniently has all the options to buy something but when you want help redirects you to the online chat. Initial currys complaints should be directed to their team directly.
Hundreds of frustrated currys pc world customers are being fobbed off by the firm with many not receiving refunds, struggling to contact customer services and missing orders. Scanner warranty not as advertised. Order went through online but currys say they can't process the order despite the local store having the tv in stock.
Our webchat team is ready for help. I am a doctor, needvto replace microwave urgently. Currys complaint contacts like phone, email and support form.
Called customer services 6 times each call lasting over 20mins and then being hung up on each time. Currys still took the money though and are not returning it. Complaintsboard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004.
Incorrect deliveries knowhow complaints contacts. If you would like to make a complaint, please contact us on 1890 818 575 if calling from the republic of ireland, or contact us on 0344 561 1234 if calling from the uk. I have spoken about the importance of great customer service on many occasions.
I even tried to get the name and number of the area manager, they refused to give it to me. Without this information, our customer care team will be unable to find your order on our systems and as a result will be unable to solve your queryif you need to get in contact with our customer care team please email customer.services@currys.ie. But then when you try to get through to someone it's unavailable.
Simply saying call the 0870 national customer service number (at my expense again). You can find contact details for currys above. Get verified information about pc world complaints email & phone number.
So decided to nip down to pc world shop to sort. Should this not effect a satisfactory resolution to your complaint, then you can take the matter further by following the company's complaints procedure. Currys, po box 1687, sheffield s2 5ya
I then called their customer service department on a recorded line (at work) after hearing nothing for 5 weeks, not so much as an acknowledgement to my previous letter. You can call currys pcworld at +44 344 561 1234 phone number, write an email, fill out a contact form on their website www.currys.co.uk, or write a letter to currys pc world business, po box 1687, sheffield, england, s2 5ya, united kingdom. If you're worried about a missing order or want to arrange a return or repair, currys pc world is operating its customer service through live chat and via twitter and facebook.
If you’d prefer to send your complaint in writing, you can email it to currys at the following address: Then press 1 to get help with a product, press 2 for repairs and technical support, or press 3 to discuss delivery or anything else. Went to buy a fridge/freezer > £1000.
Currys pc world will be used as an example in years to come as how a firm got so many things wrong. I won't be buying anything at currys ever again. Contact currys pcworld customer service.
Regular hours resume on tuesday, october 13, 2020. They said online was nothing to do with them!!!!!and suggested i phoned customer service. Email customer services on customer.services@currys.co.uk
Complaintsboard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with currys customer service. Currys are keen for you to use their chatbot service which can't help with anything. Basically currys want to take your money and forget about you.
Po box 1684 sheffield s2 5ya Awful customer service from currys i paid _£1299 to currys for a tv. In an era where everything is much the same, the one thing that sets a firm apart is customer service.
Visit us in one of our stores and speak to one of our helpful colleagues. When you email your complaint, to ensure that they can answer it quickly, it’s best to include as much information as possible regarding the complaint, as well as personal details. If you prefer, you can write to us at:
Customer service thanksgiving holiday hours: It specialises in selling home electronics and household appliances, with 295 superstores and 73 high street stores. The fastest way to contact currys, the best currys phone number available and their other best contact information, with tools and instructions for skipping the wait and resolving your issue quickly, as well as tips for specific popular customer service issues and reviews, advice and experience.
All retail locations & customer service will be closed on monday, october 12, 2020. Call customer services on 0344 561 1234. I told the man i had tried for the last few hours.
New laptop developed a fault. Adam french, consumer rights expert at which, said: Shocking customer service, order now fully cancelled as currys is a joke, as a customer why would i buy the items again for more money from the website, if the items are out of stock why are you still offering them on your website at a higher price even though you are saying they are out of stock and did not give an alternative based on their scam.
If you wish to complain to the pc world, then call the complaints line on 0344 561 1234.
