Converge Customer Service Review
He said he will file a report.
Converge customer service review. Converge ict fiberx inquiry hotlines: These professionals provide expert support that wins your trust and dedicated customer service that earns your loyalty. Converge is sold in the united states, canada and puerto rico.
The company is planning to go public with ipo happening in october and in order to raise more capital for its rollout and expansion. To get in touch with converge ict directly or to talk to their customer service agent, simply dial any of the following numbers depending on your need or location: Convergehub is the #1 easiest converged crm for smbs.
Read honest and unbiased product reviews from our users. Super thanks on a good, detailed review on converge ict. Customer billing and shipping address click ‘pay with card’ the details entered are copied into the summary screen on the right hand side to enable you to quickly and easily review with the customer on the telephone prior to processing the.
I'm thinking of switching to ict as well, here is what i've found: Converge has announced that it will be augmenting its customer service capabilities in order to more efficiently serve its customers. Converge’s customer service personnel are not rude (in our experience so far).
He’s called them several times for the past week and every time he does, he gets routed to voicemail. Where morality and spirituality converge at amazon.com. At the time of this writing, converge received 125 reports, originating from general trias, carmona, quezon city, tarlac city, alasas and 17 more cities based on the data presented at outage report.
Check the box to send a receipt to the customer’s email address; One star down from this review. Transactions only accepted in the country in which converge was sold.
Ok, i’m going to be straight to the point. Keep up the great reviews. They are, however, very hard to reach.
Unlike other isps, these plans have unlimited volume allowance, so you can definitely take advantage of the fiber speeds. I’ve been using pldt internet the past 13+ years and thinking of getting a second internet provider as backup. Connectivity in north and central luzon has been restored for residential and corporate clients.
Below are the following customer service hotline, email or support page of each fiber connection providers: So customer service needs to lead the way in every aspect of your marketing campaign. Some features may require additional fees.
It is a different case for pldt as they received 99 reports, originating from bacoor, carmona, quezon city, sampaloc, tarlac city and 24 more cities. Google reviews puts it at a nice 2.5 / 5 stars, 39 reviews. Because the moment a potential customer sees a positive review from a friend, you've already won his or her.
Their hotline eternally rings as if nobody is really there to pick up. On fri, nov 27, 2020, 2:20 pm , <nor***@convergeict.com> wrote: It’s february 9, 2019 and currently, i am not happy with converge’s service.
With features like email marketing and drip marketing campaigns you can always reach out to your customers most effectively and nudge them to become your loyal advocates. Service coverage and available areas. After implementing converge enterprise in our business our customer base grew by 200%.
Find helpful customer reviews and review ratings for the good life: Your mobile carrier may charge access fees depending upon your individual plan. I kept calling customer service and up until a few months ago, it was still relatively easy to get to speak to a tech support rep.
Then it got more difficult during the day, so i tried calling converge late at night (past midnight) and i still managed to get to a rep within a few minutes of. Not all features available in every country. This is far worst customer service i've ever seen!
So thank you, converge, for your very “reachable” customer service team. Read honest and unbiased product reviews from our users. Anyway, as it happens, internet was back in about 25 minutes so i ended the call.
The data is then presented in an easy to digest form showing how many people had. Your review is a big help for netizens looking of an isp. He said they had no reports of any outage in our area.
The problem is, calling their service hotline is impossible. This just kept getting more frequent as time went on. I am a converge subscriber for almost 2 years already (in january), altho its hard to reach hotline takes almost 30mins at times, its still the fastest turnaround time of the 3, they keep their subscribers updated thru text, sometimes i wake up having 2 texts already, one is informing of outage in an area, the 2nd having it resolved, technical service crews will dispatch even on sundays, low.
With my brother’s experience, converge didn’t reach out to him to tell him his area is not covered. Currently, the service area of converge is only in metro manila and its immediate neighboring cities such as cavite, rizal, pampanga, laguna, tarlac, and zambales, with the farthest from manila being baguio up north and batangas down south. The software is really handy and i liked it a lot.
I was convinced that converge service was poor and i was insisting to the poor customer service agent that converge is having so many outages!
