Centurylink Customer Service Reviews
Centurylink's customer service, however, seems to be the subject of less derision, with some subscribers even calling it good.
Centurylink customer service reviews. Read employee reviews and ratings on glassdoor to decide if centurylink is right for you. Visit this website www.century link.com. Was a very difficult process to get through to good customer service.
If you go with centurylink, you will be sorry for years even after you cancel because of the crappy service, their customer service that is legendary in their rudeness, incompetence and condescending attitude. Centurylink could have ran new lines , saved a lot of cash ,kept customer base, and sped up service response time for everybody. Centurylink appreciates [redacted] giving us the opportunity to review the handling of his accountat centurylink we strive to provide outstanding customer service and his comments are appreciated plus utilized to enhance our trainingupon review, i verified [redacted] ***’s installation concerns were addressed on june 23, at that time, the installation was completei referred [redacted] to our.
Before you decide on internet service from centurylink, learn from 3,263 reviews from verified customers with an average rating of 3.17/5 stars. But, while their availability is really good, the overall service is rated ‘average.’ the most common complaints users voice about their customer service is having to explain the issue. Centurylink is a technology and telecommunications company with roots dating back to 1930.
Centurylink has a i don't care attitude about its customers, and seems to be running a bankrupt company. They finally sent out centurylink crew and fixed it, now it works as promised. Find helpful customer reviews and review ratings for centurylink c3000a at amazon.com.
38 reviews of centurylink i have been waiting to get my internet hooked up for over three weeks. They did give a credit as well. The overall rating of the company is 1.5 and consumers are mostly dissatisfied.
I’ve been cut out of the chat at. Recent recommendations regarding this business are as follows: Complaintsboard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with centurylink customer service.
If online reviews are to be believed, centurylink has some significant room for improvement. Centurylink’s customer support is available around the clock, 24/7, for all their customers, no matter which internet plan you choose. Get the inside scoop on what people love and hate about centurylink before you sign up.
6 reviews of centurylink customer service is very bad. The worst company in the history of the… the worst company in the history of the universe. They don't want to help you, they just want there money.
Specifically, their phone solutions come with a clear connection, total reliability, and unlimited local calling at a low monthly price. Your internet subscription come with 11 email accounts that have about 5gb of online storage each. I hate seeing negative reviews for centurylink.
Centurylink apologizes for the poor customer service received regarding this matter [redacted]/centurylink manager initial consumer rebuttal /* (3000, 6, 2015/09/28) */ (the consumer indicated he/she did not accept the response from the business.) Broadbandnow shows centurylink’s customer reviews give centurylink. Complaintsboard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns.
Your experience can help others make better choices. I dropped them and went with cox for internet service. Slow service and frequent outages seem to lead the list of complaints (presumably these are dsl customers).
Paying more but, at least cox cares about there customers. You can find contact details for centurylink above. I have spoken to at least ten different reps that have not resolved the issue.
Norton antivirus is also included. I still don't have internet. Should have option for zero or minus stars.
Century tel is a terrible provider with slow service and very slow response. Acsi’s 2019 report and recent j.d. If you value customer service over the price and speed of your internet connection, you may want to look elsewhere.
The internet connection and speed has also been pretty much perfect. Customer service phone number is all automated and if you indicate you want to talk to someone, they send you to a virtual chat assistant that is completely worthless. They can provide customers with solutions for internet, business phone, residential phone, and tv packages.
This is the worst service i have ever received from a company. This should have been tested on their end when switched on. After reading the horrible reviews about centurylink, i thought i would give the service a try.
Centurylink may have placed in the bottom half, with 59 points, but customer service experience is not easy to generalize. Glassdoor has 4,388 centurylink reviews submitted anonymously by centurylink employees. Get vyve instead., run run as fast as you can do.
Centurylink was first mentioned on pissedconsumer on dec 08, 2009 and since then this brand received 3358 reviews. The line was bad from pole to house and that's their responsibility to fix. Internet is out about 25% of the time.
I have been with them for years and they have an amazing customer service and support team and always put their customers first. My neighbor decided to setup one as well but in the process, the technician cuts off my internet. Power rankings both place centurylink below other big names like at&t and comcast xfinity when it comes to customer experience.
It’s not always easy to separate customers’ satisfaction with the service they provide to home security customers from the service they provide to. You cannot speak to a live person. Centurylink ranks 353 of 1407 in telecommunications category.
A free inside look at company reviews and salaries posted anonymously by employees. Initial centurylink complaints should be directed to their team directly. I asked to speak with supervisors nearly every time i called and none seemed to be available.
The technician came and setup my internet and all was well for a few weeks. Centurylink reviews 498 • bad. Join the 494 people who’ve already reviewed centurylink.
Today, it offers an array of services to customers around the globe. But the other customer service operator didn't seem to. A free inside look at company reviews and salaries posted anonymously by employees.
